Are you ready to lead a transformative journey in clinical and translational research? As part of the University of Minnesota's Clinical and Translational Research Services, we are passionate about research; transforming possibilities and driving innovation. We're on a mission to elevate the game of clinical and translational research, and we're looking for passionate individuals to join us on this exhilarating adventure!

Who We Are:
Clinical and Translational Research Services (CTRS) is not your typical support unit - we're a powerhouse of dynamic individuals dedicated to revolutionizing the landscape of research at the University of Minnesota. We thrive on collaboration, find inspiration in creative solutions and always aim for excellence.

Your Impact:
As the Operations Director, you'll be at the helm of driving operational excellence and enhancing support services for our research teams. Picture yourself collaborating with Managers and Program Directors to shape, implement, and enhance cutting-edge research initiatives. Your impact will be felt across the entire clinical and translational research enterprise.

Program Development and Implementation (40%)

• Navigate the development and delivery of groundbreaking research service programs within CTRS.
• Chart a course for high-quality research services, refining policies and procedures to ensure compliance and boost research effectiveness.
• Steer initiatives supporting efficient clinical research study startup and initial enrollment, serving the entire research enterprise.
• Build comprehensive services and tools, fostering relationships with health system partners and internal/external groups.
• Proactively identify challenges, gaps, and opportunities for process improvement, integrating researcher feedback and community input.

Leadership, Operational Management, and Program Evaluation (35%)

• Collaborate with CTRS leadership to set the strategic direction for operations, aligning structure, resources, and timelines.
• Develop operational and programmatic metrics to evaluate quality and impact, ensuring alignment with CTSA metrics.
• Provide leadership, mentoring and coaching staff to foster development among CTRS.
• Lead and champion CTRS DEI efforts to create an inclusive workplace culture and drive initiatives forward.
• Own workflows and processes for seamless onboarding experiences, promoting a person-centric and collaborative environment.
• Develop a comprehensive framework for identifying and tracking key operational metrics aligned with organizational objectives and grant metrics.
• Collaborate with stakeholders to define and establish key performance indicators that align with operational goals.
• Define clear and measurable metrics of success for organizational initiatives in consultation with leadership and subject matter experts.

Institutional and Partner Collaborations (25%)

• Represent CTRS in interactions with departments, university groups, health system partners, and external organizations.
• Improve workflows for clinical research in M Health Clinics and Surgery Center, enhancing awareness of research opportunities, and partnering with CTSI functions to integrate research into clinical operations.
• Support and facilitate the University of Minnesota's active engagement in the Trial Innovation Network (TIN). This involves promoting TIN initiatives, identifying avenues for researchers to harness TIN resources, and pinpointing researchers who can actively participate in TIN studies.
• Represent UMN in CTSA special interest groups, identifying opportunities to disseminate work and collaborate on initiatives.
• Collaborate with key entities across the University, including the Research and Innovation Office (RIO), Institutional Review Board (IRB), Office of Academic Clinical Affairs (OACA), and Medical School Departments, to conceive and execute novel clinical research services and support initiatives. Tailor these endeavors to meet enterprise requirements, enhance regulatory compliance, and propel the effectiveness and efficiency of research endeavors.

Operational Priorities:

• Operational priorities are ever-evolving, focusing on engagement and special initiatives/projects.
• Collaborate with CTSA and Hub Partners, ensuring alignment across CTRS and cores.
• Embrace a bridge-building role, connecting diverse elements for a seamless and cohesive operational strategy.
• Drive staff engagement through initiatives that prioritize professional development, skill acquisition, and opportunities for growth.
• Implement strategies to enhance team motivation, job satisfaction, and a sense of purpose, creating an empowered and enthusiastic workforce.
• Proactively identify and address factors that contribute to staff engagement, ensuring a positive and supportive workplace for all team members.

All required qualifications must be documented on application materials.

Qualifications

• A BA/BS with at least ten (10) years of experience or an advanced degree with eight (8) years of experience.
• Four (4) years of supervisory experience is a must, along with extensive experience in clinical and/or translational research processes.
• Proficiency in collaborating with individuals across all organizational tiers, including senior-level administrators, faculty, and staff, showcasing effective interpersonal skills.
• Certification as a Clinical Research Professional or qualification to sit for the exam.
• Ability to navigate clinical environments and workflows, with knowledge of research regulations and guidance.

Preferred Qualifications

• Current licensure as a Registered Nurse, Nurse Practitioner, Physician's Assistant, or other applicable clinical degree/certification.
• CTSI/CTSA experience or similar research infrastructure system in a large organization.
• Experience working within a large academic research institution, demonstrating an understanding of the unique structures, processes and collaborative initiatives inherent to such organizations.
• Experience with clinical trial management systems and electronic medical record systems, coupled with a track record of leading operational and cultural change.
  

This isn't just a job; it's a leadership journey!
With a hybrid setup, you can work from home most of the time and occasionally join us at the U of M east bank office. If you're ready to lead and shape your career in exciting ways, apply now to be part of the CTRS experience!

The University of Minnesota Clinical and Translational Science Institute (CTSI) mission is to accelerate and improve clinical and translational science research, education and improve health. CTSI provides consultation, training, support, and services to researchers and research teams across the translational continuum. CTSI is part of the national, NIH-funded Clinical Translational Science Award (CTSA) program/consortium that works together to improve the efficiency, quality, and impact of clinical and translational research and science.

Working at the University

At the University of Minnesota, you'll find a flexible work environment and supportive colleagues who are interested in lifelong learning. We prioritize work-life balance, allowing you to invest in the future of your career and in your life outside of work.

The University also offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF)
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost

Please visit the for more information regarding benefits.

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U:

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).