Why You'll Love Being a Client Service Coordinator at AccentCare
Do you enjoy providing outstanding patient care? Bring your organizational skills and knowledge of at-home care and join the AccentCare team today in this Client Service Coordinator role.
When you join AccentCare, you become part of a team that is not only dedicated to their patients, but to each other as well. Here, you will truly make a difference each and every day as you work alongside a supportive team. With a competitive benefits package, work-life balance, professional development, and an outstanding work environment, you will have everything you need to achieve success in your career. Bring your passion for patient care and you will build a career you love in this Client Service Coordinator role.
Join the AccentCare team and apply for this Client Service Coordinator opportunity today!
Shift: Monday-Friday
Hours: 8am - 5pm
Salary: $21.00- $23.00
Office: St. Paul, MN
Offer Based on Years of Experience
What You Need to Know
As the Client Service Coordinator in home care, you will be responsible for monitoring and supporting the daily activities of services being provided to clients in accordance with state regulations and company policy, while ensuring quality coordination of service for our clients and Care Partners.
Other Client Service Coordinator responsibilities include:
- Functions as primary support for daily EVV and payroll functions
- Processes and communicates authorization and schedule changes to ensure coordination of service and client satisfaction
- Coordinates utilization of Care Partner teams to ensure fill rate expectations met
- Researches and resolves payroll and billing questions under direction from the Client Service Manager.
- Functions as liaison for Field Supervisors in communicating with payer Case Management teams
- Supports recruiting and onboarding needs of team
- Responsible for scheduling and monitoring / reporting all required client visits by field supervisor
- Assists Client Service Manager in the presentation of staff training related to program requirements for newly hired and current office employees
Qualifications
Who You Are
- Previous home health care or home care experience highly desirable
- High School or GED required. Associate's Degree preferred
- Staffing experience preferred
- Excellent verbal/written communication, time management and organizational skills
- Ability to effectively multi-task
- Ability to utilize effective problem solving skills
- Strong presentation and training skills
- Strong customer service skills with internal/external clients
Thank you for your interested in AccentCare!