Roofing Service Manager

We know you have seen our trucks all over town - now see what else we have to offer! The Jamar Company, powered by APi Group, is a highly skilled, multi-trade premier specialty contractor and service provider with a mission to be the best. Our culture provides the perfect environment for accomplished self-starters who thrive in a fast paced and innovative team environment.

Here are some of our core values:

• Safety - We put the health and well-being of our people and customers first.
• Fun - We foster a culture that is challenging and fun, where I love my job is the standard, not the exception.
• Relationships - We care deeply about each other, our customers, and our communities.
• Development - We purposefully provide opportunities for our people to be their best.
• Teamwork - We collaborate and win with a company first mindset.
• Excellence - We are always improving, we will not settle, we disrupt the status quo.

Does this sound like a place you want to be? We want to add to our team - if you are willing to learn, interested in a terrific opportunity, and looking to grow your career, then read on!

Check us out at .

ALL ABOUT YOU:

You are an innovative, self-directed individual who thrives on multi-tasking while maintaining high attention to detail. You possess industry knowledge, enjoy collaborating with a dynamic team and take a positive and proactive approach with both internal and external customers. This is an exciting position for someone who brings with them initiative, excellent problem-solving and organizational skills, and the desire to make an impact and grow in this role with Jamar.

Job Summary

Responsible for helping grow the Architectural Service department's revenue stream in the Twin Cities business region; coordinate inspections, assist with project proposals and analysis, provide strategic plan support, develop, and maintain customer relationships and developing contacts. Responsible for day-to-day oversight of team, communication, compliance, and training. Ensure correct job site set-up, crew power to align with job expectations and ensuring proper safety protocols in the field. Must maintain a solid understanding of project work, inspections, schedules and communicate effectively with internal and external customers to meet job-related goals and deadlines. Regular review and alignment with financial expectations and strategic plan items.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide day to day support for overall operation and processes of the regional team in Twin Cities, including technical expertise and oversight for Technicians. Responsible for communicating, leading, coaching, supporting and motivating the team.
• Allocation of field technician crews, provide QA/QC support, and invoicing for service jobs in a timely manner. Review and approve timecards related to project work hours.
• Ensure project teams are effectively trained and comply with Standard Operating Procedures and safety standards. Regularly and continually promote safety and a safe work environment in accordance with company policies and procedures.
• Inspect all styles of roofs and other projects for potential replacement; schedule appointments, meet with clients, document inspection results.
• Prepare proposals and estimates by working with the Project Manager and estimating team to complete take-offs and other pre-job planning requirements.
• Supports the Architectural team as required; includes project oversight, project analysis, compliance, and document control. Will coordinate and attend meetings as required.
• Maintain current customer relationships, develop new ones and coordinate with architectural team management on leads. Provide customers with timely follow-up on all service orders.
• Develop and maintain professional inter-department relationships and intercompany relationships.
• Work with Department Manager to set yearly financial goals and budgets. Set strategic goals and business plan to achieve and maintain or improve upon budgeted EBITA.
• Create, monitor, and report financial budgets and performance for your group.
• Review monthly and yearly service financial statements with Manager and report differences between forecast and actual results.
• Support and manage the strategic plan items and business planning initiatives for the TC area. Create a sustainable competitive advantage, focus on goals and results, and create a purpose-centered organization capable of achieving established milestones.
• Represent the company at external and internal events, industry meetings and conferences, and other business-related gatherings.
• Perform other related duties as assigned.

Experience/Education Requirements:

• A minimum of 5 years' experience in project management with at least three years in a leadership role.
• Proven track record of successful management, including development of high-performance teams.
• Professional knowledge of commercial and industrial construction equipment and techniques, drawings, specifications, component materials and required standards applicable to discipline.
• Well-developed organizational and time management skills; ability to schedule/coordinate projects to meet expressed deadlines.
• Must have proficient computer/ typing skills, including Microsoft Excel, Word, and PowerPoint
• Excellent verbal and written communication skills
• Valid driver's license, a good driving record, and ability to work flexible schedules, including travel regionally for project specific work.

Leadership Competencies

• Active Listening
• Collaborative Influence
• Emotional Intelligence
• Master Networker
• Planning
• Processes & Procedures

Physical Demands / Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to stand, walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. Walking includes moving within a project site, including uneven surface/ground, and working at heights.
• Requires balance: balance is crucial to the job and personal safety, in addition to working at varied heights.
• Repetitive movement, bending or twisting, kneeling, crouching, stooping, or crawling, climbing, lifting, reaching, and grasping.
• Ability to stand and walk, lift, and carry items weighing 50 pounds on a regular basis. Must be able to climb and carry a ladder.
• The environmental conditions for this position include climate controlled indoor activity to inclement outdoor extremes of cold, heat, dust, wind, and various forms of precipitation. Exposure to a variety of noise and equipment vibration.
• Must be able to wear Personal Protective Equipment (PPE) in a plant environment. PPE required when in the plant, yard or construction areas include:
  • Hard Hat
  • Safety Glasses / Goggles
  • Steel-toed Boots
  • High Visibility Vest
  • Hearing Protection (designated areas)
  • Gloves
  • Personal Fall Arrest Harness

PERKS:

We offer compensation in line with experience and excellent benefits including:

• Four medical plan options
• Vision, Dental
• 401K with company match, Employee Stock Purchase Plan, Profit Sharing
• Short and Long-Term Disability (Company paid)
• Paid Time Off/Paid Holidays
• Robust training and development opportunities
• Certified GREAT PLACE TO WORK 2023-2024

The Jamar Company strives to create a culture and environment that is inviting, encouraging and supportive of people of all backgrounds so that diverse voices, thoughts, and perspectives may be heard and amplified. All are encouraged to apply!