Summary: |
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The Lead Clinical Assistant is primarily responsible for helping ensure a great patient experience by preparing the patient for their examination (remote and/or onsite), completing pre-exam diagnostics test, and explaining each step of the process. Act as a liaison between our patients and Optometrists and participate in the initial steps of a patient journey. In additional, the Lead Clinical Assistant is responsible for assisting stores within the territory with hiring, training and development, and peer and chart review of Clinical associates. In conjunction with the Lead Doctor, the Lead Clinical Assistant will provide coaching and training to clinical support staff on standards of care and efficiencies. |
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Pay Class and Pay |
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Pay Class: Full Time Pay: $15.81- $20.95 Per hour
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Essential Responsibilities: |
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Clinical Support Responsibilities:
Lead Responsibilities:
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Education: |
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Behavioral Characteristics: |
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Reasoning Ability |
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Additional Responsibilities |
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Physical Demands/Work Environment: |
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The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the associate is frequently required to sit, use hands to finger, handle or feel, and talk or hear. The associate is frequently required to stand, walk, and reach with hands and arms. The associate must frequently lift and/or move up to 20 pounds. Required repetitive motion of sitting and using hands to finger and feel. The noise level in the location is moderate (use of computers, printers and machines). |
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HIPAA & Security Requirements
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company's Privacy & Security Training Program.
Visionworks is an equal opportunity employer, committed to the hiring, advancement and fair treatment of individuals without regard to race, color, religion, sex, age, sexual orientation, gender, national origin, ethnicity, disability or veteran status, or any other protected status designated by federal, state or local law.
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. As required by changing business needs, complete additional essential responsibilities as identified and assigned.