Solution Alignment Collaborate with cross functional and regional teams to align engineering efforts with overall business goals. Define and communicate the technical vision for custom network solutions. Ensure that engineering projects contribute to the success of the organization's strategic objectives. Product Operational Readiness Oversee the operational aspects of cu

Responsible for sharing Lumen solutions with members of the community in a door to door sales approach. This includes having energy, knowledge, and ability to overcome concerns and questions from customers. Ability to learn the Tech industry and speak with ease and comfort about the many solutions and offerings of Lumen. Yes, you will be a technology expert after training

Cost Control Develop and implement strategies to manage project costs effectively. Monitor project budgets, track expenses, and identify cost saving opportunities. Collaborate with finance and procurement teams to optimize spending. Governance and Progress Control Establish project milestones, timelines, and critical paths. Monitor project progress against established tar

Manage the daily operation of outside and inside plant network services and technicians whose work includes the installation and maintenance of residential, business, central office as well as design services and splicing activities. Serve as the single point of contact between Lumen and Contractors to resolve issues arising during the construction and/or maintenance proc

Conduct OSP maintenance and locating fiber optic cable routes Assist with splicing and testing of fiber optic cable in a field environment Interface with Miss Utility Call Centers and automated programs Read and interpret Miss Utility tickets and compare to existing outside drawings Communicate verbally with construction subcontractors regarding protection and/or maintena

Technician for customer/company network systems installation and/or maintenance activities. Resolves complex network problems involving power, network hardware and software, lines, modems and terminals. Uses software and hardware tools to identify and diagnose network status and problems; conducts complex network monitoring equipment installation and maintenance activitie

ly evaluate, via provided reports/tools, individual performance in respect to area or national performance objectives. With support of manager, ability to identify areas of improvement as applicable. Perform other duties assigned by management team. Understands that basics of installation/change/decommissioning/testing of transport, Ethernet, SONET and IP network layers fo

Manage new NG911 site activations Manage and correlate multiple trouble reports. Communicate with customers and others in a repair situation. Initiate internal escalations, as necessary. Place proactive outgoing status calls to customers. Provide follow up and resolution information of assigned trouble tickets. Monitor event alarms in multiple systems, raise, request, and

Perform circuit and equipment/network restoration, recognize potential jeopardy conditions. Management of circuits (T1 100Gb, Ethernet & IP), perform testing and activation of new network circuits as well as long haul, metro and international optical networks. Work very closely with Federal government network operation centers (NOC) customers for all demand and scheduled

Work all aspects of OSP maintenance and splicing; Splice and test fiber optic cable in all types of field environments Characterize installed fiber (OTDR, LTS OPM, ORL, CD, PMD testing); Provide emergency response for fiber restoration; Install racks and Fiber Distribution Panels (FDPs); Terminate fiber optic cables into FDPs; Read and interpret Method of Procedures (MOPs

Supplier Management Collaborate with cross functional and regional teams to identify and evaluate potential suppliers for materials and labor needed for custom networks. Collaborate with Procurement to ensure optimal pricing and ability to operationalize contracted commercials with suppliers. Oversee supplier performance evaluations, tracking key performance metrics such

Deployment Strategy and Standards Define and own end to end model and cross functional organizational deployment standards, processes, and best practices for the National team. Collaborate with cross functional and regional teams to ensure consistent deployment methodologies across regions. Drive efficiency and effectiveness in deployment execution. Responsible for all Ne

Develop project plans, tasks, and timelines with great vision and clarity while performing risk assessment, contingency planning, and resource management to ensure services are consistently delivered correctly and cost effectively on a timely manner. Communicate project plan and status with high clarity, visibility, and frequency while capturing and measuring metrics and

This position will be responsible for managing our Engineering and Construction team. Our Engineering and Construction team is responsible for building out our network in a given territory and will be a highly visible position as well as being customer facing. The Manager will be responsible for Inside Plant and Outside Plant Engineering and will have direct reports that

Desk based prospecting, selling and account management into assigned customer, meeting assigned monthly sales quotas. Proactively solve sales challenges and customer obstacles. Deliver a strong value proposition during consultative and transactional selling approaches that maximize sales revenue. Prospect and qualify through calls, emails, social media, internal marketing